Privacy Policy

Who we are

Skayle Academy ("we", "our" or "us") is a Canadian mortgage professional training school operated in Ontario. We can be reached at [email protected].

This policy explains how we handle personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

What information we collect

We collect personal information only when you choose to provide it through our website forms. This may include:

• Contact details: your name, email address and phone number
• Professional information: your current role, brokerage name and company type
• Enquiry details: your goals, questions and any message you submit
• Technical data: page URL and timestamp of your form submission

We do not collect payment information through our website. Payment is handled separately and directly.

How we use your information

We use the information you provide to:

• Respond to your course and coaching enquiries
• Confirm your enrolment and provide course-related information
• Contact you about upcoming courses and coaching programs you have expressed interest in
• Improve our website and communications

We do not sell, rent or trade your personal information to third parties.

Third-party services

Our website uses Formspree (formspree.io) to receive form submissions. When you submit a form, your information is transmitted through Formspree's servers. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

Our website uses Google Fonts to load typography. Google may collect limited technical information as a result. See Google's privacy policy at policies.google.com/privacy.

Consent

By submitting a form on our website, you consent to the collection and use of your information as described in this policy. You may withdraw your consent at any time by contacting us at [email protected], though this may limit our ability to provide you with information about our programs.

Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Enquiry records are generally retained for up to two years after last contact.

Your rights under PIPEDA

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to our use of your information
• Request deletion of your information, subject to legal requirements

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Cookies and tracking

Our website does not use cookies for tracking or advertising purposes. We may use browser localStorage to save form progress — this data remains on your device and is not transmitted to us.

Security

We take reasonable steps to protect your personal information from unauthorized access, use or disclosure. Our website uses HTTPS encryption for all data transmission.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after a change constitutes acceptance of the revised policy.

Contact us

If you have questions or concerns about this policy or our privacy practices, contact us:

• Email: [email protected]
• Website: skayleacademy.ca

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.